Discover the testimony of our customer XPO Pharma France

We are a logistic service provider for several pharmaceutical laboratories and we ensure the storage of their drugs between 15 and 25°C.

As a pharmaceutical depository authorized by the ANSM (National Agency for the Safety of Medicines and Health Products), we must comply with GDP (Good Distribution Practice). This implies, in particular, ensuring permanent temperature control.

With the experts at Plug and Track, we first carried out the Summer and Winter mapping of our warehouses, particularly the one in Reims (5,000 m2). We used 27 22L Thermo Buttons distributed in the aisles at different heights. Plug and Track thus provided us with a complete report, in compliance with the FDX15-140 and IEC 60068-3-5 standards.

Thanks to these thermal mappings, we have determined the critical points: coldest points in winter and hottest points in summer.
Once this step was completed, Plug and Track provided us with the wireless temperature and humidity sensors connected to the Thermotrack Webserve temperature monitoring platform.

We thus have a perfect traceability of the temperatures and humidity of our warehouse in real time and can justify the quality of our service to our clients. In case of temperature excursions, we receive alerts immediately by email and SMS and can react immediately.

We have been trusting the Plug and Track teams since 2013 and we are fully satisfied with the services provided. The temperature sensors are accurate and reliable and every year we calibrate them.

Plug and Track offers us a free and unlimited technical support that is very efficient. We can easily contact them if needed. It’s reassuring to know that we always have competent and highly responsive experts by our side.

The pharmaceutical laboratories we work for have audited the Thermotrack Webserve temperature monitoring system and were very satisfied with it.

Guy BEAUFRERE
Head Pharmacist
XPO Pharma France

About the company XPO Pharma France

The company XPO PHARMA is part of the XPO Logistics group, one of the world leaders in the field of supply chain. XPO PHARMA ensures, on a daily basis, the storage of medicines that have to comply with strict temperature control rules.